When choosing an elder care community, it is essential to compare the facilities offered, and determine for yourself which services are negotiable or non-negotiable for your or your loved one’s care. At Brenthurst Residence, residents are offered a full range of nursing services, along with stimulating activities, a professional occupational therapy programme, and various general services.
These specific services are offered inclusive of the resident’s fee, ensuring that no unexpected expenses or billing arises:
- Detailed statements are emailed monthly
- Tax certificates provided upon request
- Electronic banking options provided
- Personal services, including newspaper and mail delivery, pocket money management, private driver bookings, library book/tape delivery, outings and family functions coordinated, delivering emailed communications from overseas family/email updates to the responsible overseas family members, podiatry, physio, haircuts, massages, facials, and transport. It also includes supported Skype and wi-fi activities and referrals to service providers for cost price; incontinence products, chemist services and blister-packing of medications.
- Weekly basic hairdo, manicure, pedicure included
- In-house occupational therapy, evaluation and care
- In-room dining at no extra charge
- Laundry and basic mending services with daily collection and delivery
- Responsive maintenance, repairs and move-in support
- Daily cleaning and weekly spring-cleaning
- Facilities to accommodate pets and their care needs
- Free DSTV link to lounge DSTV, with cabling to room in place for personal DSTV
- Telephone jacks in every room
- Free Wi-Fi zone and Skype
- Medical services supported by Nursing Sisters, including referrals and specialists like Social Workers, Psychologists/Psychiatrists, Physiotherapists, hydrotherapy exercises, art therapy, music therapy, pastoral care and even an AA sponsor
- Dementia Support Group
- Staff and resident care-partnering in specific care-teams
- Accommodations, linens and furnishings provided
- Security/emergency services
- Not included are the monthly disposal of incontinence products at a set fee, special private salon services, pocket monies for outing expenses, shopping, and personal DSTV connection. Understandably, toiletries and incontinence products are for each resident’s personal account too.